Careers



Welcome to the Arlington Heights Ford Career Page.
Below you will find a list of positions currently available at our dealership
Please be sure to enter which position you are applying for into the comments section below.


Automotive Service Technician
 

What we offer:

One of the highest paying dealerships
Competitive salary based on experience and certification to be discussed at interview
Medical & Dental Health Plan

401(k) Plan
Team Atmosphere
State-of-the-Art Facility and Technology
Paid Vacation
No Sundays!
You won't find a better place to call home!

 

Responsibilities:

Diagnose cause of vehicle malfunction and perform repair
Perform Maintenance services, and perform preventative and routine maintenance tasks.
Repair/service all vehicle systems such as brakes, A/C, tires, transmission, engine, oil changes, fluid flushes, warranty work, and recalls.
Perform work as outlined on repair order with efficiency and accuracy.
Communicate with parts department to obtain needed parts.
Examine the vehicle to determine if additional safety or service work is required. 
Notify service advisor immediately if additional work outlined is not needed or required.
Notify service advisor immediately if repairs cannot be completed within the time promised.
Document work performed.
Road-test vehicles when required or refer to the test technician.

 

Certified Diesel Technician
 

What we offer:

One of the highest paying dealerships
Competitive salary based on experience and certification to be discussed at interview
Medical & Dental Health Plan

401(k) Plan
Team Atmosphere
State-of-the-Art Facility and Technology
Paid Vacation
No Sundays!
You won't find a better place to call home!

Responsibilities - Certified Diesel Technician:

Communicate with customers or service advisors for descriptions of problems with diesel engine, discuss work to be performed and future repair requirements
Examine vehicles to determine wear and extent of damage or malfunctions
Diagnose and repair problems
Assist the shop foreman/lead technician in recruiting and hiring qualified service technicians as well as assisting technicians with their skills, providing technical support when needed and monitoring performance and productivity
Test and adjust required systems to meet manufacturers' performance specifications
Test-drive vehicles, test components and systems using specialized equipment

Qualifications and Requirements - Certified Diesel Technician:

Diesel Tech Certification and and at least 2 years' experience is required!
Ford experience is a plus
Ability to operate comupterized systems
Must hold a valid driver's license
Team oriented, flexible and focused on maintaining a high level of customer service
Applicants must pass pre-employment testing to include background checks, MVR, and drug screen

We are an equal opportunity employer and prohibit discrimination/harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

 

Office Cashier/Receptionist

Arlington Heights Ford is seeking a part-time night cashier/receptionist to join our successful team. This position will work from 4 pm to 9pm (close). This is a great opportunity to join the number one Ford Dealership in Illinois! Compensation is commensurate with experience. Competitive benefits. EOE

Job Duties

Responsible for answering incoming phone calls in a professional manner and transferring them to the appropriate department
Responsible for handling cash drawer and balancing it daily.
Prepare and process all inbound vehicles, dealer trades, and wholesales. This includes filing tax forms, bill of sales and other applicable paperwork.
Responsible for ordering all office supplies and managing relationships with suppliers.
Process cash receipts for sales, parts, and service departments.
Handle all requests for CRT-61 and W-9 tax forms for vendors
Handle and distribute mail
Maintain dealer license plate inventory
Requirements

High school diploma or equivalent required
Excellent verbal communication
Detail oriented and highly organized
Ability to multi-task in fast paced, high volume dealership
Able to work on time-sensitive projects with tight deadlines
Must be a team player with integrity and strong work ethics


PORTER/MAKE READY:

 

Job Description

Porter duties include (but are not limited to):

·         Preparing vehicles to be serviced by putting down mats and plastic to protect interiors, making key tags and driving vehicles from the service lanes to the service stalls.

·         Moving vehicles not currently being serviced and keeping an orderly area so that vehicles can be easily found and moved.

·         Keeping the service drop-off area clean and free of debris.

·         Retrieving newly-serviced vehicles for customers.

You must have a valid drivers license in order to qualify for this job.

Job Type: Part-time

 

 

CUSTOMER CARE COORDINATOR:

 

Job Description

SUMMARY:
We're looking for a BDC Coordinator to join our team. You will create/confirm appointments; make outbound calls to generate business for the company and follow-up with clients for aftermarket. You must be able to multi- task, use a multi-line phone system, report your progress and deliver exceptional customer service. Full training available.

DUTIES AND RESPONSIBILITIES:

·         Communicates effectively with Internet customers and prospects whether by phone, by e-mail or in person.

·         Assists customers in scheduling a visit to select a vehicle and offers sales support.

·         Confirms customer appointments and follows up afterwards.

·         Understands the psychology of Internet customers and works with them accordingly to draw them into the store for proper vehicle demonstration.

·         Checks e-mail frequently and responds to inquiries immediately. Delivers messages intended for the other departments promptly. Notifies customers that their messages have been forwarded to the appropriate personnel for prompt attention.

·         Handles all Internet sales inquiries personally.

·         Researches auto-buying services on the Internet and acts as liaison with any services the dealership uses to promote its site or advertise.

·         Establishes personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.

·         Keeps abreast of new products, features, accessories, etc. and their benefits to customers. Attends product and sales training as requested by manager.

SECONDARY DUTIES:
(include, but are not limited to):

·         Maintains professional appearance.

ADDITIONAL RESPONSIBILITIES:

·         Arrives to work on time.

·         Follows instructions from a supervisor.

·         Interacts effectively with co-workers.

·         Understands and follows work rules and procedures.

·         Accepts constructive criticism.

Job Type: Part-time



PRODUCT SPECIALIST / DELIVERY COORDINATOR:

The job role will include doing product demonstrations for customers at the dealership, or offsite at their home or work.

  • You will be trained and become an expert in the Ford product line.
  • You will make videos for how to use the newest in vehilce technology, video walk around presentations talking about the features and benefits, and what to expect videos for customers about the process of buying and servicing their vehicles at our dealership.
  • You will utilize the latest predictive technology to engage customers who are actively looking for vehicles and many who were not in the market but meet certain criteria making them prime prospects to engage with regarding our new products.
  • You will also learn about automotive financing and leasing and share the benefits of both to help customize programs that best suit our customers.
  • You will act as a concierge with online customers who are shopping through our online portal allowing the customer to complete an entire transaction online without ever entering the dealership.
  • In addition, you will learn about the 5 businesses under one roof that make up our dealership.



Office Cashier/Receptionist

Arlington Heights Ford is seeking a part-time night cashier/receptionist to join our successful team. This position will work from 4 pm to 9pm (close). This is a great opportunity to join the number one Ford Dealership in Illinois! Compensation is commensurate with experience. Competitive benefits. EOE

Job Duties

·         Responsible for answering incoming phone calls in a professional manner and transferring them to the appropriate department

·         Responsible for handling cash drawer and balancing it daily.

·         Prepare and process all inbound vehicles, dealer trades, and wholesales. This includes filing tax forms, bill of sales and other applicable paperwork.

·         Responsible for ordering all office supplies and managing relationships with suppliers.

·         Process cash receipts for sales, parts, and service departments.

·         Handle all requests for CRT-61 and W-9 tax forms for vendors

·         Handle and distribute mail

·         Maintain dealer license plate inventory

Requirements

·         High school diploma or equivalent required

·         Excellent verbal communication

·         Detail oriented and highly organized

·         Ability to multi-task in fast paced, high volume dealership

·         Able to work on time-sensitive projects with tight deadlines

·         Must be a team player with integrity and strong work ethics


  1. Arlington Heights Ford

    801 W. Dundee Road
    Arlington Heights, IL 60004

    • Sales: (847) 346-3025
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Contact

Arlington Heights Ford

801 W. Dundee Road
Directions Arlington Heights, IL 60004

  • Sales: (847) 346-3025
  • Service: (847) 346-3025
  • Parts: (847) 346-3025

Hours

  • Monday 9:00AM - 9:00PM
  • Tuesday 9:00AM - 9:00PM
  • Wednesday 9:00AM - 9:00PM
  • Thursday 9:00AM - 9:00PM
  • Friday 9:00AM - 9:00PM
  • Saturday 9:00AM - 6:00PM
  • Sunday Closed

Make an Inquiry

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